Operation management

Operation Management

Operations consulting, also referred to as operations management, is defined as advisory and/or implementation services that improve a company’s internal operations and performance in the value chain. Operations management consulting projects create more effective client operations by advising on and supporting with the implementation of changes to target operating model, functional business processes, management systems, culture and other elements part of the value chain.

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Operational consulting is a service that provides operational improvement to businesses. It’s often used by organisations who have complex business processes and want to improve them, or for companies looking for competitive advantage. The consultant will work with the company on defining their needs, creating a plan of action, and implementing changes. The most importantly they need skills in process mapping and change management. A good consultancy will also use tools such as Six Sigma methodology to achieve measurable results.